Return Policy

All items must be paid for in full at time of purchase. All orders are subject to Online Purchase Terms, Enchanting Earth’s Website Terms & Conditions,  Privacy Policy and Shipping Policy.  By accessing this website and/or purchasing you agree to the terms and conditions, return policy and shipping policy.

All orders are final. Orders are not eligible for cancellation, returns or exchanges.  

Natural stones have varying shades, line patterns and inclusions. Natural stones may have chips, cracks and other imperfections.  We cannot guarantee perfect points or stones, as natural stones are rarely “perfect”.  

We are not responsible for damage to jewelry after it has been worn. Please make sure you understand bead sizing (measured in mm) prior to purchasing as we do NOT accept returns/exchanges.  Please take care of your gemstone jewelry and do not wear it during any activity that you may catch them on.  Stretchy band bracelets will only stretch so far before snapping.  We will not send replacements or issue refunds if you break your jewelry.  

If you experience an issue with your order, please contact within 48 hours of delivery otherwise we will be unable to assist with any issues.  

Disclaimer:  Metaphysical properties are provided for informational purposes only.  Consult a licensed healthcare professional for medical advice or concerns.  All statements made have not been evaluated by the Food & Drug Administration. Our products are not intended to diagnose, cure, or prevent any disease. If a condition persists, please contact your physician or health care provider. The information provided by this website or Enchanting Earth is not a substitute for a consultation with a health care provider, and should not be construed as individual medical advice.